“Warming New Malden Homes, One Heat Pump at a Time”








Posted on Amir ChaudhryTrustindex verifies that the original source of the review is Google. Excellent service received from Ryan and his team. We had 42 solar panels, inverter and 2 batteries installed at our Club House during some horrendous weather conditions. The team worked through these conditions and had our system up and running within 3 days. Very professional, clean and tidy - would happily recommend. Although it’s only been 1 month since the install, savings are already being recognised.Posted on Suyaraj ThiruTrustindex verifies that the original source of the review is Google. Very friendly and professional team, very supportive when needed support and troubleshooting .. they have done excellent work to install Solar system in my house..Posted on Paul DonnTrustindex verifies that the original source of the review is Google. Professional and cost effective, all certificates provided making an easy transition to Solar tariff. After sales back up makes setting up easy and efficient. Definitely recommend.Posted on Chris ButcherTrustindex verifies that the original source of the review is Google. I recently had an EV wall-charger installed by the team. Brilliant experience from start to finish, and at a great price. Our installers were Callum and Jack, great guys. The install only took a few hours and you wouldn't know they had ever been here - apart from the perfectly positioned wall-charger outside. I strongly recommend you give Samso a call if you're thinking of getting an EV wall-charger!Posted on Freddie EldridgeTrustindex verifies that the original source of the review is Google. I’ve had such a great experience from start to end and continued support since with Samso Solar. The initial service to design the solar panel arrays was brilliant. The installation team were fantastic, managed to set up 4 arrays on 3 different roofs all in a day, and they were helpful and friendly throughout the job. Finally and most importantly the team have been on hand for any queries post the install, in order to ensure I was happy with the finished product, and understood the app to its fullest. They were quick to resolve a minor fault having been monitoring the system themselves without me having to get involved. As an additional bonus they also came out as the most reasonably priced, providing the same panel with better warranties than you’ll find with most other companies (trust me I did my research - ignore the adverts you see on Instagram - these guys are the best and experts in their field). I would recommend to anyone wanting to start their solar journey or move away from someone who isn’t providing the service they thought they were buying in to.Posted on Mary GoldsmithTrustindex verifies that the original source of the review is Google. Right from the initial contact through to the support after the installation the Samso team has been thorough, conscientious and professional. Their pricing is competitive and their manner and attitudes excellent. They've also been patient when dealing with our many queries about our new system. I have no hesitation recommending them.Posted on Sean DaisleyTrustindex verifies that the original source of the review is Google. Working with Samso solar has been a pleasure. The boys who install the panels are a great team and a credit to Ryan and his team. Looking forward to working with them in 2025.Posted on Peter CurleTrustindex verifies that the original source of the review is Google. highly recommend Samso Solar ,couldn't beat their price,professionaly installed in one day by polite and tidy crewPosted on Vasfi ÖztürkTrustindex verifies that the original source of the review is Google. Very happy with the service from Samso. Callum, Mickey, Jack & Harrison did a great job.Posted on Stephen DantonTrustindex verifies that the original source of the review is Google. A seamless and transparent process from start to finish. Michael and Harrison who installed the panels and Callum the electrician who connected everything up and commissioned it, were the best contractors we have seen on site for a very long time. Extremely conscientious and professional, they kept us completely informed throughout and worked very hard to complete the job. Not forgetting of course the Samso team themselves who organised everything and ensured that things went to plan. A great job!
Samso Energy has transformed over 2,500 homes across the UK since 2018, earning a 98% customer satisfaction rating
Our mission statement drives everything we do: “Providing Reliable, Efficient, and Affordable Heating Solutions With A Focus On Sustainability.”
We maintain nationwide coverage through regional service centers, ensuring rapid response times and local expertise wherever you are. Our certified engineers hold MCS installer certification and manufacturer training from leading brands, including Mitsubishi, Daikin, and Vaillant.
Quality and customer service excellence drive every aspect of our business. So, from the initial consultation through long-term maintenance support, we ensure optimal system performance and complete homeowner satisfaction.
Earlier generation heat pumps struggled in cold weather and required backup heating systems. They operated inefficiently below 7°C and often failed to meet heating demands during the winter months, leading to higher running costs.
Modern air source heat pumps work efficiently down to -25°C using advanced inverter technology and enhanced refrigerants. They maintain consistent performance year-round with smart defrost cycles and variable speed compressors for optimal comfort.
Today’s heat pumps achieve 400-500% efficiency ratings compared to older models at 250-300%. Advanced inverter technology adjusts output precisely to match your home’s heating demands, eliminating energy waste from constant on-off cycling that plagued earlier systems.
Modern heat pumps maintain peak performance even during New Malden’s coldest winter days. Enhanced vapor injection technology and improved heat exchangers ensure reliable heating down to -20°C, making backup heating systems unnecessary in Surrey’s climate.
Smart connectivity allows remote control via smartphone apps, with weather compensation and learning algorithms that optimise performance automatically. Zone control systems heat only occupied rooms, while advanced diagnostics predict maintenance needs before breakdowns occur.
The UK government’s Boiler Upgrade Scheme provides £7,500 grants for air source heat pump installations, significantly reducing upfront costs. Combined with zero VAT on installations and potential council grants in Surrey, payback periods average 5-7 years.
Get your personalised quote today and take the first step towards a brighter, greener future!
Our proven installation process ensures your new heat pump system performs flawlessly from day one. We handle everything from initial assessment through final commissioning, making the transition to renewable heating completely stress-free for New Malden homeowners.
Our certified engineers conduct a comprehensive site survey of your New Malden property, calculating precise heat loss figures and assessing your existing heating system. We evaluate insulation levels, radiator sizing, and electrical capacity to design the perfect solution.
We’ll present you with tailored heat pump options that match your home’s specific requirements and budget. Our team explains performance expectations, running costs, and available grants, ensuring you make an informed decision about your heating upgrade.
Our Gas Safe-registered and NICEIC-certified installers handle every aspect of your heat pump installation New Malden project. We manage all electrical work, pipework modifications, and system commissioning while keeping disruption to your daily routine minimal.
Once installation is complete, you’ll immediately start seeing lower energy bills and improved comfort. We provide comprehensive training on your new system and set up monitoring apps so you can track your savings and performance.
Heat pumps represent the future of home heating, offering superior efficiency, lower carbon emissions, and long-term cost savings. Government research shows heat pumps reduce household carbon footprints by 2-3 tonnes annually while delivering reliable heating and cooling year-round.
Heat pumps use 65-75% less energy than traditional heating systems by extracting free heat from the air. This incredible efficiency translates directly into lower monthly energy bills and reduced environmental impact.
Switching to a heat pump cuts your home’s carbon emissions by over 2 tonnes yearly. As the UK grid becomes cleaner with renewable energy, your heat pump becomes even more environmentally friendly.
Quality heat pump systems operate reliably for 18-22 years with proper maintenance, compared to gas boilers requiring replacement every 12-15 years. Fewer moving parts mean less maintenance and greater reliability.
Most New Malden homeowners save £300-600 annually on heating bills after switching to heat pumps. Smart electricity tariffs can reduce costs further through off-peak charging and optimised scheduling.
At Samso Energy, we’re committed to providing you with heat pump solutions that are as reliable as they are affordable. Here’s why you should choose us:
Our heat pump installations consistently achieve 350-450% efficiency ratings through precise system sizing and professional installation. Advanced controls optimise performance automatically, ensuring maximum comfort with minimum energy consumption in New Malden homes.
We specialize in cold-climate heat pumps that maintain full heating capacity even during Surrey’s coldest winters. Enhanced vapor injection technology ensures your home stays warm regardless of outdoor temperatures.
Smart thermostats, zone control systems, and smartphone connectivity come standard with our installations. Weather compensation and learning algorithms adapt automatically to your lifestyle, maximizing efficiency while maintaining perfect comfort levels.
Comprehensive warranty coverage includes 7-year manufacturer protection on compressors and 5-year parts coverage. Our local service network ensures rapid support throughout New Malden, with certified technicians available for emergency repairs.
Heat pump installations support Surrey’s environmental goals while delivering immediate financial benefits. Properties with heat pumps typically increase in value by 3-5% due to improved energy ratings and future-proofing against heating regulations.
An air source heat pump is a renewable heating system that extracts warmth from outdoor air and transfers it into your home. Even when it’s freezing outside, there’s still heat energy in the air that the pump can capture and concentrate. The system includes an outdoor unit and indoor components that work together to provide both heating and cooling for your New Malden home year-round.
Heat pump running costs in New Malden average £680-920 annually for heating, compared to £1,100-1,400 for gas boilers in similar properties. Your exact costs depend on your home’s size, insulation levels, and usage patterns. Many of our customers save £300-600 per year on their energy bills.
Yes, heat pumps integrate seamlessly with existing central heating systems in most New Malden properties. They connect to your current radiator circuit and hot water cylinder using existing pipework. Since heat pumps operate at lower temperatures than gas boilers, some radiators might need upgrading to larger sizes for optimal performance.
Absolutely! New Malden’s average winter temperatures fall within the optimal operating range for air source heat pumps. Even during the coldest spells down to -10°C, quality heat pumps maintain excellent efficiency levels, typically producing 2.5-3 times more heat than the electricity they consume.
Professional heat pump installation in New Malden typically takes 2-3 days for standard residential properties. Day one involves positioning the outdoor unit, electrical connections, and initial pipework. Day two covers indoor components, system commissioning, and comprehensive testing. Complex installations requiring electrical panel upgrades or extensive modifications may extend to 3-4 days.
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